The 2017 Recertification Cycle is Almost Here!

If you became CHAA certified in an odd year, your certification will expire on April 30, 2017. Recording your continuing education hours is easy to do through NAHAM's Certification Central. Login on the NAHAM website with your unique UserID and Password, head to your dashboard by hovering over "Certification" and clicking on "Certification Central." Once you are re-directed to your dashboard, click on "Enter Credits."

Please review our Certification Maintenance Tutorial for a complete walk-through of this process. Not sure what you can report or how many contact hours your professional development activities are worth? Please refer to the NAHAM Contact Hour Guide for guidance.

Click here for important recertification information!

Apply Now for the July Testing Window

If one of your goals for 2017 is to become a NAHAM-certified Patient Access Professional, now is the time to take action. Register by Tuesday, May 31 to take the Certified Healthcare Access Manager (CHAM) or Certified Healthcare Access Associate (CHAA) examination during the July exam cycle!

Revised CHAA Content Outline

The NAHAM Certification Commission released a revised Certified Healthcare Access Associate (CHAA) exam content outline in March of 2017. The revised exam content outline serves as the foundation for the CHAA examination, not only by providing framework for the elements of practice that will be tested, but also by establishing relevance and validity for the CHAA exam.

The October 2017 CHAA testing window will be the first to utilize this content outline. The April and July testing windows will not be affected. Questions? Contact us!

Were You CHAM Certified in an Odd Year?

If you became CHAM certified in an odd year, your certification will expire on June 30, 2017. You can enter your continuing education hours at any time, and will be able to complete your renewal application beginning on June 1, 2017. In the meantime, be sure to review the CHAM Maintenance process on the NAHAM website.

NEW THIS YEAR: CHAMs will need to enter ten (10) NAHAM Approved Contact hours. For a full list of acceptable NAHAM Contact Hours, visit the Contact Hour Guide.


Check Out NAHAM's Educational Offerings

Did you know that all of NAHAM’s webinars and conference recordings are offered for on-demand learning and can be recorded as NAHAM Approved Contact Hours? View popular topics including NAHAM's Leadership Series and “Mastering Medicare in a Patient Access World”.

Webinars aren’t all we offer - check out the Intro to Patient Access Services: Patient Access Orientation Training Manual, which is an excellent tool for your new hires. The NAHAM Positive Patient Identity Course provides an excellent tutorial in validating patient identity.

NAHAM Certification Spotlight!

LeSha Brewer, CHAA (certified in 2015), UAMS
Why did you pursue certification through NAHAM?
I wanted to gain more knowledge in the medical administration field and have the certification to help my progression at my institution.

How has NAHAM Certification benefited you so far?
NAHAM has benefited me in so many ways. I've been able to share my knowledge with my coworkers, and my certification encourages me to continue to advance my professionalism in the patient access field.

Tracie Mason, CHAA (certified in 2016), Spartanburg Medical Center
Why did you pursue certification through NAHAM?
It provides a standard for quality in patient access services that I am proud to be a part of.

How has NAHAM Certification benefited you so far?
Not only does it add a certification to my resume, but it helps me to stay up to date on current information involving patient access services.

Elisa Amarao, CHAA (certified in 2013), Connecticut Children's
Why did you pursue certification through NAHAM?
I wanted to be knowledgeable and pursue my career, while also learning how to become a great healthcare access associate for my company. I am able to use my skills to help our patients and also implement great customer service skills.

How has NAHAM Certification benefited you so far?
I have been able to connect with my coworkers more, by encouraging them to obtain their certification as well. We host study sessions, and my certification has made me feel like a valuable member of the team.

Jean Whittemire, CHAA (certified in 2017), UH Samaritan Medical Center
Why did you pursue certification through NAHAM?
To better understand the procedure of Patient Access and to prove to myself that I can still do things if I put my mind to it at my age.

How has NAHAM Certification benefited you so far?
Certification has reminded me of the importance of the work we do as patient access professionals; especially when gathering information. It is important to be as accurate as possible; one mistake and everyone can be affected. Thank you for the awesome experience!

Want to be Featured?

If you were recently certified and would like to be featured in an upcoming issue of CertAlert, fill out our form online here!

Dates to Remember

April 1-30 CHAA Recertification Period
April 30 Last day to submit hours for recertification
April 25-28 NAHAM 43rd Annual Conference
May 31 Last day to apply for July CHAA/CHAM Exam
June 1-30 CHAM Recertification
June 30 Last day to submit hours for recertification

     
National Association of Healthcare Access Management
2025 M Street NW, Suite 800 | Washington, DC 20036
(202) 367-1125 | info@naham.org

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