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May 17-19, 2011
2011 Print Solutions Conference and Expo
Chicago, IL




Feb. 24, 2011




This Week's Print University Course: Improving Receivables

Active PSDA members continue to receive Print University modules free each week through the beginning of the 2011 Print Solutions Conference and Expo on May 17. This week's course is Improving Receivables: How to Make Sure You Get Paid. The session offers tips for improving your billing and collections approach so your company can receive the money that it is due in a customer-friendly fashion. Read more on the PSDA website.

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Showcase Your Company's Innovation — Enter PEAK Awards by March 31

Each year, the best and most innovative companies in the print industry receive recognition through PSDA's Print Excellence and Knowledge (PEAK) Awards. This year, winners in 20 categories will be honored during the Print Solutions Conference and Expo, May 17-19 at Chicago's Navy Pier. Be sure to showcase the talents of your company: Submit an entry for PSDA's 2011 PEAK Awards. The entry deadline is March 31. Read about award categories and the submission process.

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PSDA Members Highlight Benefits of Distributor Channel at Dscoop6

PSDA members John Loftis of Innovative Business Products, Rob Trube of Superior Business Solutions, Scott Lawton of Winbrook and Tim Dust of F.P. Horak were panelists in a breakout session – titled "Expand Distribution and Broaden Your Market Reach" – at the Dscoop6 conference, Feb. 17-19 in Orlando, FL. During the discussion, moderated by Barb Pellow of InfoTrends, PSDA members educated the Digital Solutions Cooperative (Dscoop) audience about the distributor channel, dispelling some myths in the process. Questions from session attendees included ways to structure relationships, gaining access to niche markets and opportunities to expand geographic footprints. "There are many manufacturers in Dscoop that have not had the opportunity to work with PSDA distributors," Loftis said. "As a result, there is an opportunity to educate the members of that group about the value of having independent distributors as channel partners."

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PSDA Staff Profile: Meet Barbara O'Connor

Get to know members of your association staff in selected editions of the Print Solutions e-newsletter. This week, we feature Barbara O'Connor.

What is your role on the PSDA staff team?
As PSDA's operations manager, I manage day-to-day activities and member programs for the organization. Since August 2010, when PSDA officially moved its headquarters to Chicago, we've focused on streamlining operations and improving processes. Looking forward, we are eager to drive member value by refining existing programs as well as improving our understanding of member needs, and then developing new programs that meet those needs.

Please describe the background and experiences that you are bringing to your role with PSDA.
For the past eight years, I have worked with a wide variety of associations, including technology user groups, legal associations and one group with a similar distributor/manufacturer model. I have served in various capacities – from starting one organization that grew to more than 1,000 members within 18 months to facilitating three groups through a complicated merger to helping a 50-year-old organization reinvent itself to remain relevant. Though the associations that I've worked with are diverse in industry focus and complexity, the goal is always to bring members together to facilitate networking, learning and growth. I enjoy collaborating with volunteer leaders to identify opportunities that enhance member value and achieve organizations' strategic objectives.

What are your first impressions of PSDA and the membership?
During the past seven months, I have been able to meet PSDA members at the Small Distributor Summit, Technology Conference, Chicago FOCUS and the 2011 CEO Summit. I continue to be impressed by these smart, dedicated, personable people who are such a vital part of PSDA. The members care about their association and want it to be successful. As a staff member, it is a pleasure to be able to work with such a great group and to join their efforts to underscore PSDA's role as a key influencer in the print services industry.

What is one "fun fact" or surprising piece of information about you?
When I was a baby I was in a commercial for Johnson & Johnson baby wipes. So if I look familiar

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Bank N Business Systems Hires New Director of Marketing, Expands Services

PSDA member Bank N Business Systems recently announced the hiring of Michelle Roberts as its director of marketing. Roberts joins Bank N Business Systems after four years as director of marketing at The Glen Retirement System, while simultaneously maintaining a freelance design career. Roberts' responsibilities at Bank N Business Systems are to address internal marketing needs and to develop the company's newly added services. The addition of project-based marketing and graphic design services will allow Bank N Business Systems to provide an even greater level of service to its existing and prospective customers. Headquartered in Shreveport, LA, Bank N Business Systems has been providing a broad range of printing and promotions solutions for more than 40 years.

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Data Management Inc. Welcomes New European Partner

PSDA member Data Management Inc. recently formalized a strategic partnership with identification specialist Databac to distribute its innovative Visitor Pass Solutions in Europe via its bases in the United Kingdom and Spain. First to be introduced will be Data Management's self-expiring, one-piece visitor labels, which have already seen considerable success in the United States in health care, business, education and government. Brian Gallagher, president of Data Management, said: "Databac has a solid grip on the European identification market. This is a winning partnership for both businesses, giving us a ready route to market and enriching Databac's range of secure visitor solutions." The TAB-Expiring Visitor Pass changes color to prevent re-use and doesn't need to be retrieved from visitors leaving the premises. Unlike dot-expiring passes, where a round sticker needs to be precisely affixed to the pass, the TAB-Expiring Visitor Pass is activated simply by folding over an integrated tab. The word "VOID" appears on the pass overnight. The patented one-piece design speeds up visitor registration and leaves no waste or mess. The TAB-Expiring Visitor Passes are available for standard thermal label printers, making it compatible with visitor management software such as Databac's Dataimage Visitor.

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Wise Enhances Capabilities with Addition of Xerox 1300 System

PSDA member Wise recently announced that its Document Services Group (DSG) in Portland, ME, had added the Xerox 1300 Continuous Feed Printing System, which will offer its customers high-quality, high-volume, high-speed monochrome printing. The addition of this equipment will allow Wise to quickly produce time critical applications and become a statement processing, direct mail powerhouse. DSG offers statement redesign, sheet or roll printing, variable marketing messaging, intelligent inserting and the latest in addressing and sorting methodology. Every month Wise produces millions of invoices, statements and direct mail marketing messages representing a variety of industries.

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InnerWorkings Announces Record Financial Results

InnerWorkings, a global provider of managed print and promotional solutions, recently reported results for the fourth quarter and fiscal year ended Dec. 31, 2010. Quarterly highlights include:

  • Record revenue for the fourth quarter of 2010 totaled $130.4 million, an increase of 20.9 percent compared to revenue of $107.9 million in the fourth quarter of 2009.
  • Net income was $3.5 million, an increase of 61.9 percent compared to $2.2 million in the year-earlier period. Earnings were $0.07 per diluted share compared to $0.05 per diluted share in the fourth quarter of 2009.
  • Revenue from new accounts totaled $12.8 million.

Fiscal year highlights include:

  • Record revenue for fiscal year 2010 totaled $482.2 million, an increase of 20.4 percent compared to revenue of $400.4 million in fiscal year 2009.
  • Net income was $11.2 million and diluted earnings per share were $0.24, compared to net income of $6.3 million and diluted earnings per share of $0.13 in fiscal year 2009, an increase of 77.7 percent and 84.6 percent, respectively.
  • Revenue from new accounts totaled $59.7 million.

"Fiscal year 2010 was a record year for growth and development at InnerWorkings. The company's strong results were driven by execution against our long-term growth strategy, particularly the establishment of profitable new enterprise relationships," said Eric D. Belcher, chief executive officer of InnerWorkings. "Moreover, we have taken important steps to fulfill our vision for global leadership in print management, including the recent acquisition of CPRO, the leading multinational print management firm in Latin America. InnerWorkings will continue to grow its geographic footprint to meet the needs of our global clients."

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R.R. Donnelley, L.L. Bean Reach Catalog, Logistics Agreement

PSDA member R.R. Donnelley & Sons Company recently announced that it had been awarded a new multiyear agreement by L.L. Bean, a multichannel provider of apparel and outdoor equipment. R.R. Donnelley will produce L.L. Bean's full line and specialty catalogs, including its Outdoors/Sporting and Home titles, as well as produce package inserts that ship with ordered products. R.R. Donnelley will also provide list processing and co-binding services and draw on its logistics resources to deliver co-mail services.

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